Ask targeted survey questions and gain important User Generated Content (UGC). Collect customer details to chat if necessary, all from a beautiful eye-catching in-store kiosk.
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Enhanced Customer Experience
Empower customers to share their feedback instantly, making them feel valued and heard. Positive interactions like these foster stronger relationships and loyalty.
Data-Driven Insights:
Capture detailed feedback data to understand customer preferences, identify trends, and make informed decisions that drive continuous improvement.
Increase Basket Spend
With ongoing feedback you can take action to delight your customers and improve your bottom-line.
Our feedback kiosks offer two stylish options to fit any environment: a sleek, floor-standing model and a compact table-top kiosk.
Both options make it easy for customers to provide real-time feedback, enhancing their experience while giving you valuable insights. Whether in a high-traffic area or a cozy reception, these kiosks stand out and encourage interaction.
These kiosks not only invite customers to share their thoughts but also provide your team with essential tools to respond to feedback in real-time, ensuring a seamless, customer-centric experience every time.
Instant Alerts: Receive instant notifications via email or messaging apps for low ratings or urgent feedback, ensuring your team can react quickly.
Daily, Weekly, and Monthly Reports: Get comprehensive reports on a regular basis, helping you track performance over time and identify key trends.
Continuous Improvement: Regular reports help you stay on top of your customer experience, driving consistent improvements and better service.
Data-Rich Dashboard: Access historical and real-time feedback data in one place, complete with reports, trends, and scores (CSAT, NPS, CES, etc.) for ongoing improvements.
CRM Integration: Link the feedback system to your CRM, making it easy to manage follow-ups and track customer interactions in one place.
Use the real-time data and reports to make informed decisions, improve operations, and respond quickly to customer needs.
Learn how digital customer feedback kiosks have helped businesses gather instant, actionable insights. By seamlessly integrating into the customer experience, these kiosks provide real-time data that businesses use to improve services, resolve issues quickly, and keep customers satisfied.
Our solutions reflect the innovative spirit and dedication to excellence ingrained in our local expertise. We are committed to delivering world-class queue management solutions that showcase the ingenuity and quality synonymous with South African innovation.
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