About Us

Service Systems is a cutting-edge consulting and tech company that partners with forward thinking legendary retailers and other service providers.

We aim to complement and improve customer experience by developing or deploying various hardware and software tech solutions that amplify a modern approach to operations and customer engagement, ultimately growing your success.

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We Are Trusted Retail Tech Ninjas!

At Service Systems, we’re dedicated to enhancing customer service and streamlining operations through smart, intuitive solutions. With a focus on efficiency, reliability, and innovation, we provide tools that empower your team to deliver the best experience for every visitor.
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Teams in Gauteng,
Cape Town, Sydney, Victoria

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11 Countries
and Growing

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150+ Customers
and Growing

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Established
2008

Competencies - Our Superpowers

We’re a team of software and hardware specialists focused on delivering the best fit-for-purpose solutions to keep our clients and their customers smiling.

  • Solid Foundations: Expert developers in both software and hardware.
  • Cloud & IoT Prowess: Confident in our Cloud and IoT expertise.
  • Strong Culture: We live by "work hard, play hard!"
  • Customer Relationships – Our priority is long-term partnerships. #BestiesforLife ❤️
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We work with you to create a strategy which enhances your current business processes relating to customer experience challenges within our solutions framework.

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Using next-level innovative methods within our agile environment, we design effective solutions that smash the brief.


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We push the boundaries of our capabilities to deliver innovative solutions across many hardware and software environments.

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We ensure the perfect delivery of your project through step by step implementation processes, to deliver a world-class solution.

Engagement - How we play

We’ve been in the game for years, and we know what it takes to get it right. Our team is passionate about retail technology, and we're constantly pushing the boundaries of software and hardware development.

  • Focused Model: We value a relaxed, friendly approach but follow a solid, dependable process for every project.
  • Agile Warriors: Our dev ninjas are disciplined in the arts of the Agile and Scrum Frameworks.
  • Ninja Focus: Our self managed team of ninjas are rock stars of their various positions and they get the job done! Their kung fu is strong.
  • Development Expertise: - From microprocessors to RF protocols, our evolving hardware capabilities include PCB layout, firmware development, Wi-Fi, and IoT applications.
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Our Ever Evolving Tech Stack

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Solutions Team

Terence Conradie

Terence Conradie

Execution Samurai

Master of Sales

+27 71 893 9276

terence@servicesystems.co

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Matt Kain

Matt Kain

Supreme Ninja

CRO & Business Analyst

+61 481 777 752

matt@servicesystems.co

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Ops Team

Slade CollingNikita AscottBen PriorBenje TerblancheAidan Janse v RensburgAidan Janse v RensburgRudolf ScholtzAidan Janse v RensburgPieter GrobbelaarDean Gottschalk

Proudly crafted in South Africa.

Our solutions reflect the innovative spirit and dedication to excellence ingrained in our local expertise. We are committed to delivering world-class queue management solutions that showcase the ingenuity and quality synonymous with South African innovation.

Have a question or just feel like a friendly chat?

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