Restrooms, Corporate, Shopping Centres
Facilities Management Logistics

FML Solutions offer Restroom Notify Pad, e-Roster and Inventory Management. Give your customers and staff a quick and convenient way to get in touch and report any facilities management issues. Using FML means achieving more with a neat, professional solution that brings cleaning, maintenance and alerting into the future.

Consistent feedback

convenient interface

high response rate

instant notifications

FML Devices

Pads can be strategically placed in restrooms or similar areas where visitors can provide input on the state of the facilities.

Instant Alerts

The pads can notify relevant staff member of customer service shortfalls via a smartphone chat app. Instant poor press alerts give your team the opportunity to assist customers who had a bad experience and implement service recovery.

The responding team member can assist and provide feedback about the customers requirements and how they were dealt with, keeping all team members informed. This efficient customer service excellence will ultimately improve your customer and staff experience alike, and improve your bottom line.

Reports

Grow your business and achieve great customer service. Our reports offer an easy way to measure key staff performance areas.

  • Get valuable key performance customer satisfaction metrics via our web dashboard or in your inbox as frequently as required. Our cloud-based automated system will keep you up to date with statistics that matter.
  • Compare and identify areas of your business that need special customer service focus!
  • Accurate consistent reporting gives you the upper hand.

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Facilities Alert Pad

Let your customers tell your cleaning and/or management team when the restroom is out of supplies or needs cleaning. Track staff activity when they attend to restroom duties.

Pads are placed strategically in restrooms or similar areas where visitors could provide feedback on the state of the facilities in question.

Tech Specs:

  • 2x AAA battery powered
  • 2 Year plus battery life
  • Completely wireless - 868mHz frequency
  • Connects to a 2G, 3G, 4G or WiFi DCS (Data Collection Server)
  • 30m Range from DCS

Options:

  • Icons can be customized
  • Custom branding available, make it stand out
  • Hold any button to cancel notification

Dimensions:

  • 175mm(Width) x 25mm(Depth) x 230mm(Height)

e-Roster Pad

Do away with the grubby page behind the bathroom door – our unique PIN pad lets staff check-in when carrying out routine SLA maintenance or cleaning.

Pads are placed strategically in restrooms or similar areas where staff could check-in.

Tech Specs:

  • 2x AAA battery powered
  • 2 Year plus battery life
  • Completely wireless - 868mHz frequency
  • Connects to a 2G, 3G, 4G or WiFi DCS (Data Collection Server)
  • 30m Range from DCS

Options:

  • Custom branding available

Dimensions:

  • 145mm(Width) x 20mm(Depth) x 145mm(Height)

Cloud Facility Management

Give your customers a quick and convenient QR code (or URL) to get in touch and report any facilities management issues.

Easy and cost-effective to implement and can be scaled to fit any size environment. Customer reporting issues using the link gives facilities management an instant alert so there’s no barrier or delay to providing a resolution. 

Staff using the QR code or URL can submit cleaning and inventory checks in real-time. No more manual data capturing!

Tech Specs:

  • Link can run on any browser
  • Web App

Options:

  • Custom branding available, make it stand out.
  • Custom questions/check
  • Custom alerts

Facilities Management Advanced

Our state-of-the-art touchscreen system incorporates the Notify Pad, eRoster and Cleaning/Inventory Management in one device. Real-time feedback from visitors keeps facilities management on top of their game.

No need for the old traditional paper behind the door. Get time-stamped, accurate logs of inventory, cleaning and maintenance checks captured in real-time.

Speed up the logging process and provide accurate staff and facilities management. No more manual data capturing!

The restroom alert pad is customer-facing and provides the facility to report any facilities maintenance issues when the pad is not in use by staff.

Tech Specs:

  • 220/240V AC Powered
  • 3G, 4G or WiFi Connectivity
  • SIM Card required for 3G/4G
  • Locked, Secure Enclosure

Options:

  • Custom alerts
  • Custom questions/checks

Dimensions:

  • 255mm(Width) x 30mm(Depth) x 320mm(Height)