Importance of Analytics in Retail
What every retail business wants is to have more customers, keep them loyal, and most of all selling more products to those customers. To do this they need to ensure they have the right products at the right prices, but above all that, offer a great customer experience. How do businesses make sure they are achieving these goals? The answer is analytics. No business can improve without the hard data that shows them what their customers want and feel.
Improve Your Emergency Room Patient Flow
Move your emergency room into the future and create a better patient experience.
The Human Touch In The Customer Experience
We live in an age where business technology is growing at a rapid pace. But no technology can replace the feeling of being appreciated as a customer like an interaction with a human being. Well, at least not yet.
Queue Management System Proudly Built in SA
Locally developed Queue Management and Digital Signage system offer retailers exceptional value at rates that can’t be beaten by global players.
3 Awesome Benefits of Using a Visitor Management System
Retire your outdated visitor book and compliment your front desk with an attractive, simple and secure visitor management
2019 – The Year of the Smiley
Electronic customer feedback survey devices are popping up all over. From simple push-button pads to more comprehensive touch screen kiosks. Let’s face it, there is no better time to gather feedback than right at the moment of truth. And there are great companies providing these solutions like Service Systems, HappyOrNot, FeedbackNow (recently acquired by Forrester) among others. But are they considered to be more of a nuisance “toy” or a benefit?
Is Your Business Creating The Best Customer Experience In Your Industry?
Keeping regular track of customer experience indicators is a valuable and vital part of your business’ daily operations. If you’ve answered no to this insightful question, it’s time to get thinking and start planning your attack.